Newer gateways coming out of the factory have had their default MQTT credentials updated to use randomized character strings to increase security.  These new default credentials can be found under the MQTT/OAM/Geolocation SERVER CREDENTIALS section of the test report sheet that is provided with your gateway. An example of this test report can be found below:

*Note older gateways will continue to use the old default MQTT Credentials below:

USERNAME: TEKXXYYZZ (Where XXYYZZ is the last 6 digits of the gateway ID)

PASSWORD: 9 Character Serial Number found on the gateway label