Recent Topics
Kona Gateway Hardware Revisions - Sept. 2022
We have released a new hardware revision for the following gateways: Kona Macro Kona Micro The following changes have been made: Nano SIM instead of Micro SIM Micro USB console instead of Mini USB New FPGA chip Because of the new FPGA chip, newer gateways
Macro BSP v5.1.5 Available Now
The newest Kona Macro Gateway BSP v5.1.5 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
sensor issue sometime online suddenly offline after that get back to online.
Hi, i want to asking about this issue. my sensor have this kind of problem. its sometime appear online and after a couple of time suddenly its appear offline. then after 1 hour something its turn online back. i really need to figure it out on how to solve
How to get getway onlline?
Good morning team, sorry for the inconvenience, I have a question about connecting the gateway to ns tektelic. So I create a new group of Gateways called "TEST" and in that group I create the gateway "Kona Micro Gateway" and when creating it I add the
Micro-PoE BSP v2.5.1 Available Now
The newest Kona Micro-PoE Gateway BSP v2.5.1 is available in our shared FTP site. To download these files and upgrading BSP on Micro-PoE Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Micro BSP v4.0.2 Available Now
The newest Kona Micro Gateway BSP v4.0.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Micro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Enterprise BSP v2.1.2 Available Now
The newest Kona Enterprise Gateway BSP v2.1.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Macro BSP v5.1.3 Available Now
The newest Kona Macro Gateway BSP v5.1.3 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Kona Micro:no tektelic-ns.toml file in /etc/default
Hi in your "getting Kona Micro running on AWS IoT Core" you have the section: Modify the tektelic-ns.toml file: Comment the Network Server URL in the tektelic-bridge.ns.toml file in the directory /etc/default on your Gateway. When using the MQTT bridge,
AWS Iot Core CUPS not reachable
Hi, when following your instructions, the Tektelic Kona Mico is unable to connect to the AWS CUPS endpoint... inn /var/log/syslog I get the error: Jun 9 09:26:31 kona-micro tek_bstn[27896]: [DEBUG ] bridge_bstn_cups.c:1057 performing CUPS request Jun
Switching packet forwarder on Kona Micro gateway
Hi, I have a Kona Micro gateway (T005206) that has previously been configured for use with Actility. I'm attempting to reconfigure it to use either the Tektelic or Semtech packet forwarder using KonaFT, however I'm not sure how to do this. To switch packet
Smart Room Sensor External Connector Type
I have the Smart Room Sensor (4895 Rev D) and am looking to connect an open / closed sensor to the external connector. What connector type fits into the external connector of the sensor? Thank you Kai.
Enterprise BSP v2.0.1 Available Now
The newest Kona Enterprise Gateway BSP v2.0.1 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Kona Series Factory Reset
Specifically on the Kona Macro (but could apply to all series?), what is the process for a factory reset of the device?
Smart Room Sensor: Downlink Messages not working on TTN?
I have just set up my Smart Room Sensor (4895 Rev D) on The Things Network, and uplink communication is working fine, I am getting temperature, battery, humidity, reed sensor readings as expected. However, I seem to not be able to get downlink messages
Unable to connecto to Kona Micro Lite Gateway
Hi, I have a new Kona Micro Lite gateway, bought several months ago, but never used before. I am trying to set up this Gateway to connect to TTN. However, the first problem I find is that it seems unable to establish a network connection. When I power
Lora Basic Station 2.0.6 installation over Kona Micro.
I am searching a gateway Lora that accomplish 2.0.4 at least for Lora Basic Station. Maybe I was wrong, but, do you have some procedure to install Lora Basic Station on Kona Micro?. LoRa Basics™ Station 2.0.6 When you mention: 3.0.x, 3.1.x, 4.0.x or 4.1.x
Micro-PoE BSP v2.4.5 Available Now
The newest Kona Micro-PoE Gateway BSP v2.4.5 is available in our shared FTP site. To download these files and upgrading BSP on Micro-PoE Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Enterprise BSP v1.1.6 Available Now
The newest Kona Enterprise Gateway BSP v1.1.6 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Mega BSP 4.3.8 Available Now
The newest Kona Mega Gateway BSP v4.3.8 is available in our shared FTP site. To download these files and upgrading BSP on Kona Mega Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Micro BSP v3.3.7 Available Now
The newest Kona Micro Gateway BSP v3.3.7 is available in our shared FTP site. To download these files and upgrading BSP on Kona Micro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Macro BSP v4.3.6 Available Now
The newest Kona Macro Gateway BSP v4.3.6 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Smart Room Sensor Battery Voltage Low?
Hi folks, Does anyone know at what voltage reading from a smart room sensor it is getting close to the point the sensor (PIR, temperature and light intensity currently in use)/LoRaWAN comms will no longer work? We have one sensor now reading 2.8V and
Packet forwarder config options
I am trying to evaluate the Kona Macro to use in a few different configurations. By default, the packet forwarder config is set so both radios are listening, to achieve a 16 channel gateway. I am curious if, instead, we can have radio0 in receive only,
Micro BSP v3.3.6 Available Now
The newest Kona Micro Gateway BSP v3.3.6 is available in our shared FTP site. To download these files and upgrading BSP on Kona Micro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Macro BSP v4.3.5 Available Now
The newest Kona Macro Gateway BSP v4.3.5 is available in our shared FTP site. To download these files and upgrading BSP on Kona Macro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Mega BSP 4.3.7 Available Now
The newest Kona Mega Gateway BSP v4.3.7 is available in our shared FTP site. To download these files and upgrading BSP on Kona Mega Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Enterprise BSP v1.1.4 Available Now
The newest Kona Enterprise Gateway BSP v1.1.4 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Mobile Application
I would like to know if Tektelic have mobile Apps for android. Most of it require manually install APK, not from android playstore, but for iOS Tektelic LeapX on the App Store (apple.com) i have one caccount with 1 gateway and 1 sensor, however once i
Holiday Announcement
Because the 25th of December and the 1st of January fall on the weekend, Tektelic Offices will be closed on December 27th and January 3rd for the Holidays in lieu of these dates. As such, we will not be reachable on these days. Thank you for your understanding.
Mega BSP 4.3.2 Available Now
The newest Kona Mega Gateway BSP v4.3.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Mega Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Important Information for firmware support on Kona Gateways
Dear Customers, We would like to let you know that following firmware(BSP) versions for Kona Micro/Macro/Mega gateway has been discontinued following issues found. Upgrade files for these firmware version from FTP have been removed as well. 1. BSP v4.2.11
Setup of New Account
Is the setup of a new account something only support can do or is there a way to do this yourself so you can connect to the portal? -eric
Firmware Support for Kona Micro PoE Gateway
Dear Customer, If you have Kona Micro PoE Gateway and wishes to upgrade its firmware to latest version, we request you to raise a ticket on support.tektelic.com. One of our team member will be in touch with you to assist you. At present, latest firmware
Enterprise BSP v1.1.0 is available
The newest Kona Enterprise Gateway BSP v1.1.0 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Macro BSP v4.3.1 is available
The newest Kona Macro Gateway BSP v4.3.1 is available in our shared FTP site. To download these files and upgrading BSP on Kona Macro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Micro BSP v3.3.2 is available
The newest Kona Micro Gateway BSP v3.3.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Micro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Micro BSP 3.1.3 Available Now
The newest Kona Micro Gateway BSP v3.1.3 is available in our shared FTP site. To download these files and upgrading BSP on Kona Micro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client). Note that, we have recently changed our FTP site to use encryption (FTPS or FTP over TLS), as well as added a domain name. Thus, use FTPS (or FTP over TLS) via FTP client such as filezilla to ftp.tektelic.com. Accounts and passwords
Macro BSP 4.1.2 Available Now
The newest Kona Macro Gateway BSP v4.1.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Macro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client). Note that, we have recently changed our FTP site to use encryption (FTPS or FTP over TLS), as well as added a domain name. Thus, use FTPS (or FTP over TLS) via FTP client such as filezilla to ftp.tektelic.com. Accounts and passwords
Mega BSP 4.1.2 Available Now
The newest Kona Mega Gateway BSP v4.1.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Mega Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client). Note that, we have recently changed our FTP site to use encryption (FTPS or FTP over TLS), as well as added a domain name. Thus, use FTPS (or FTP over TLS) via FTP client such as filezilla to ftp.tektelic.com. Accounts and passwords