Recent Topics
Kona photon gateway vpn l2tp/ipsec
Hi guys, it's possible configure a l2tp/ipsec vpn?
Configure static IP via SSH
I'd like to set up a static IP, netmask and DNS via the SSH connection. What are the steps involved? We do not have access to the Kona FT tool...
Important Update: Changes of TEKTELIC Customer Support Portal and SLA
Dear Valued Customer, We hope this message finds you well. At TEKTELIC, our top priority has always been to provide high-quality, performance, and reliability products and solutions with exceptional customer support and guidance on how to deploy, operate
New Package Included in New Gateway BSPs
All gateways being upgraded to the following BSP's have a new additional package (oma-dm-update) in the BSP that must be included in your /etc/default/snmpManaged-feed.conf file, or the "Upgrade Servers" section of KonaFT when performing the BSP upgrade:
BSP's Removed From FTP Server
An issue regarding the use of Verizon SIM cards with the following BSP versions has been discovered: Kona Micro BSP v5.1.1 Kona Enterprise BSP v3.1.2/3.1.4 Kona Macro BSP v6.1.4 Kona Mega BSP v6.1.2/6.1.1 As such, these BSP packages have been removed
Kona Micro Gatewat pkt_fwd keeps disappearing
Hi, I have a Kona Micro Gateway Module TCODE: T0005216 upgraded to 3.3.7, but the 'pkt_fwd' application keeps disappearing, I tried downgrading to 3.3.2, the same thing still happens. pkt_fwd modules disappears from init.d after rebooting. I am trying
Clean OS/Factory Reset of Software Possible?
I have purchased a used Kona Micro that was probably used for mining in the past. I recently updated it to BSP 4.0.3. I want to actually completely wipe the OS and any settings/files put on it by the previous owner and restore it to factory setup. How
Update to Data Convertors
The following data convertors have been updated to match the latest version of TRM on the Knowledge Base: - AURA & FLUX (Smart AC Switch and Outlet) - BREEZE (Smart Room Sensor PIR and CO2) - CLOVER (Agriculture Sensor Surface Mount) - COMFORT (Smart
Update to MQTT Credentials
Newer gateways coming out of the factory have had their default MQTT credentials updated to use randomized character strings to increase security. These new default credentials can be found under the MQTT/OAM/Geolocation SERVER CREDENTIALS section of
Unique sensor identifier
I'm reviewing the Smart Room Sensor Technical Reference Manual, in particular the UP Payload Formats (Section 2). Section 2.1 (Frame Payload to Report Transducer Data) clearly describes the readings sent on LoWaRan port 10. A Sensor message payload can
Macro BSP v5.1.11 Available Now
The newest Kona Macro Gateway BSP v5.1.11 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Old KONA PID sensor firmware
Hello, I would like to know if there is any firmware ( code or binaries) available for the old KONA PID Sensors with the EFM32 microcontrollers. Please let me know. Thank you for your time, -Ben
tektelic ftp server
Hi Tektelic Team, your ftp server is not well configured. Following the https://support.tektelic.com/portal/en/community/topic/kona-ft-v0-47-available-now procedure, filezilla complains about a "passiv" mode. A google search for that last msg reveals,
Update to Data Convertors
The following data convertors have been updated to match the latest version of TRM on the Knowledge Base: - AURA & FLUX (Smart AC Switch and Outlet) - BREEZE (Smart Room Sensor PIR and CO2) - CLOVER (Agriculture Sensor Surface Mount) - COMFORT (Smart
BSTN restart connecting to AWS with CUPS
I'm following these instructions: content (tektelic.com) Basic station keeps restarting: Oct 27 19:35:40 kona-micro-014ABC tek_bstn[13070]: [13070][DEBUG ] bridge_bstn_cups.c:1002 CUPS request body: { "router": "647f:daff:fe01:4abc", "cupsUri": "https:\/\/A3VLCKJZA5KYRA.cups.lorawan.us-east-1.amazonaws.com:443",
Kona Micro remote BSP upgrade
Hello, I would like to know if it's possible to upgrade the BSP on a Kona Micro gateway from a remote location using cellular connection. If possible what is the procedure. thanks Alain Clarke
sensor issue sometime online suddenly offline after that get back to online.
Hi, i want to asking about this issue. my sensor have this kind of problem. its sometime appear online and after a couple of time suddenly its appear offline. then after 1 hour something its turn online back. i really need to figure it out on how to solve
Frequency assignment for AWS in Kona config
Basic Station Interface for AWS IoT core for LoRaWAN (tektelic.com) Customer with a US gateway, need to make sure that the /etc/default/config.json file is configured for the 2nd sub-band of frequencies in US915 Please provide more details on how to edit
Update to Default Credentials for Kona Gateways
Kona Gateways coming out of the factory will now have their default SSH and MQTT credentials changed to a random string of characters that will be provided with your gateway on the test summary report sheet. The old default credential format for SSH and
Kona Series Factory Reset
Specifically on the Kona Macro (but could apply to all series?), what is the process for a factory reset of the device?
Mega BSP 5.0.4 Available Now
The newest Kona Mega Gateway BSP v5.0.4 is available in our shared FTP site. To download these files and upgrading BSP on Kona Mega Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Macro BSP v5.1.7 Available Now
The newest Kona Macro Gateway BSP v5.1.7 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Kona Gateway Hardware Revisions - Sept. 2022
We have released a new hardware revision for the following gateways: Kona Macro Kona Micro Kona Mega The following changes have been made: Nano SIM (4FF) instead of Micro SIM (3FF) Micro USB console instead of Mini USB New FPGA chip Because of the new
Macro BSP v5.1.5 Available Now
The newest Kona Macro Gateway BSP v5.1.5 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
How to get getway onlline?
Good morning team, sorry for the inconvenience, I have a question about connecting the gateway to ns tektelic. So I create a new group of Gateways called "TEST" and in that group I create the gateway "Kona Micro Gateway" and when creating it I add the
Micro-PoE BSP v2.5.1 Available Now
The newest Kona Micro-PoE Gateway BSP v2.5.1 is available in our shared FTP site. To download these files and upgrading BSP on Micro-PoE Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Micro BSP v4.0.2 Available Now
The newest Kona Micro Gateway BSP v4.0.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Micro Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Enterprise BSP v2.1.2 Available Now
The newest Kona Enterprise Gateway BSP v2.1.2 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Macro BSP v5.1.3 Available Now
The newest Kona Macro Gateway BSP v5.1.3 is available on our shared FTP site. To download these files and upgrade BSP on Kona Macro Gateway, log in using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Kona Micro:no tektelic-ns.toml file in /etc/default
Hi in your "getting Kona Micro running on AWS IoT Core" you have the section: Modify the tektelic-ns.toml file: Comment the Network Server URL in the tektelic-bridge.ns.toml file in the directory /etc/default on your Gateway. When using the MQTT bridge,
AWS Iot Core CUPS not reachable
Hi, when following your instructions, the Tektelic Kona Mico is unable to connect to the AWS CUPS endpoint... inn /var/log/syslog I get the error: Jun 9 09:26:31 kona-micro tek_bstn[27896]: [DEBUG ] bridge_bstn_cups.c:1057 performing CUPS request Jun
Switching packet forwarder on Kona Micro gateway
Hi, I have a Kona Micro gateway (T005206) that has previously been configured for use with Actility. I'm attempting to reconfigure it to use either the Tektelic or Semtech packet forwarder using KonaFT, however I'm not sure how to do this. To switch packet
Smart Room Sensor External Connector Type
I have the Smart Room Sensor (4895 Rev D) and am looking to connect an open / closed sensor to the external connector. What connector type fits into the external connector of the sensor? Thank you Kai.
Enterprise BSP v2.0.1 Available Now
The newest Kona Enterprise Gateway BSP v2.0.1 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Smart Room Sensor: Downlink Messages not working on TTN?
I have just set up my Smart Room Sensor (4895 Rev D) on The Things Network, and uplink communication is working fine, I am getting temperature, battery, humidity, reed sensor readings as expected. However, I seem to not be able to get downlink messages
Unable to connecto to Kona Micro Lite Gateway
Hi, I have a new Kona Micro Lite gateway, bought several months ago, but never used before. I am trying to set up this Gateway to connect to TTN. However, the first problem I find is that it seems unable to establish a network connection. When I power
Lora Basic Station 2.0.6 installation over Kona Micro.
I am searching a gateway Lora that accomplish 2.0.4 at least for Lora Basic Station. Maybe I was wrong, but, do you have some procedure to install Lora Basic Station on Kona Micro?. LoRa Basics™ Station 2.0.6 When you mention: 3.0.x, 3.1.x, 4.0.x or 4.1.x
Micro-PoE BSP v2.4.5 Available Now
The newest Kona Micro-PoE Gateway BSP v2.4.5 is available in our shared FTP site. To download these files and upgrading BSP on Micro-PoE Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Enterprise BSP v1.1.6 Available Now
The newest Kona Enterprise Gateway BSP v1.1.6 is available in our shared FTP site. To download these files and upgrading BSP on Kona Enterprise Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).
Mega BSP 4.3.8 Available Now
The newest Kona Mega Gateway BSP v4.3.8 is available in our shared FTP site. To download these files and upgrading BSP on Kona Mega Gateway, login using an FTP Client and Use an FTP client (such as Filezilla from https://filezilla-project.org/download.php?type=client).